Memo to:

Brian Turford Manager, Software Resources

Memo from:

Megan Cugliari Senior Information Officer, Communications

Dear Brian:

I would like express our appreciation for the work performed by Alfred Ayache for Audience Relations.

As you know, the Audience Relations officers had been waiting for a new system for months. Alfred solved their problem in about two weeks. He listened to us, pinpointed our needs, gave us advice, fit our project into his schedule, and always made himself available for discussion.

The Audience Relations officers are very pleased with the efficiency of the new system and with the format that Alfred devised for the weekly report. They estimate that the system has actually reduced time spent on the weekly report by half.

Thanks,

Megan